How to Treat Your Movers
We occasionally hear from consumers who have questions about how to best interact with a their movers at either end of a relocation. To offer some guidance, we have developed the following tips to help make sure the van driver and other local movers can perform safely, efficiently and comfortably.
- Meet and greet. Take time to meet your movers and make them feel welcome. Always have one responsible adult available throughout the move to answer questions, and make sure they know which room you’re calling a den and which one is a “family room,” etc.
- Provide the essentials. Consider the crew’s needs and comfort: offer access to drinking water, designate a bathroom for their use, and keep hand sanitizer available. Have disposable paper towels handy, to save your linens and other items from the possibility of moving-related grime. And you might want to identify an outside area where smoking would be permitted.
- Keep kids and pets busy. Make arrangements to keep small children and pets occupied so they don’t get in the way. If possible, have them stay with friends or relatives at the time of the move.
- Provide feedback. If you’re pleased with your crew, send a nice letter to the carrier as all drivers are ranked by quality scores and comments by customers. As with all hardworking front-line customer service professionals, tips, while not expected, are a great way to show your appreciation for a job well done.
Top Ten Ways to Prepare for a Smooth Move
Ask questions. If you do not understand something, ask. The moving business is complex and has its own language. If you aren’t satisfied with the answers to your questions or if the carrier hesitates when you ask for clarification, talk to another carrier.
Be Reachable by Phone. Make sure the carrier is able to reach you by phone during your move. This can save time and storage costs if the driver is ready to deliver and you are ready to receive the shipment. Be sure to have the driver’s full name, id and truck number to allow for fast and easy communication.
Take Valuables with You. Valuables, such as cash, coins, jewelry, photographs, and important papers should be taken with you or sent ahead. Be sure to use a traceable service, such as FedEx or United Parcel Service.
Segregate Personal Travel Items. The items traveling with you, such as clothes and papers, should be put in one place or in the vehicle you are taking with you. Avoid having those items loaded on the truck and having to find them later.
When is best time of the year or month to move?
Summertime is the busiest time of the year for our movers. In addition, the beginning and end of each month are traditionally busier than mid-month, regardless of the season. If you are planning to move during one of these times, plan well in advance so your local mover’s schedule can accommodate your requirements.
Items that Should Not be Shipped
When you are planning your move, there are some common household items that should not be included in your shipment. Below is a partial list of items that should not be shipped.
- House paints
- Open containers of liquid
- Propane tanks or cans
For more information about our movers or help with your next move call Baymeadows Moving and Storage today!